Lync was already many businesses’ go-to solution for IM and ad hoc voice/video conferencing, thanks to its strong integration with Microsoft’s Office 365 productivity software. Skype for Business, however, isn’t just a video calling solution, but a rebranding of Microsoft’s Lync client, which has been primarily used for instant messaging and presence, despite also offering video calling and conferencing features comparable to Skype. Most consumers are familiar with Skype as a video calling app. What Are the Benefits Skype Offers for Business Communications? Pros and Cons of Microsoft’s PBX Offerings What Are the Major Features Offered With Skype for Business?
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We also surveyed owners and managers at small businesses about how they’re currently using Skype, so you can evaluate different approaches. We interviewed Microsoft partners and other players in the unified communications industry about the scope of Microsoft’s offering to help you decide whether or not to integrate Skype for Business with your business’s communications platform. Skype for Business sports advanced functionality for the workplace such as routing of voice calls and web conferencing. Now, Microsoft is making an aggressive push to corner the market not just for video conferencing, but also for business phone systems. There are countless options out there for video conferencing, but one app towers above the rest in popularity: Microsoft Skype.
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